Technical client services

ERA CAPITAL performs the functions of a technical customer and supports the construction project from the preparation of initial data and design to the construction and commissioning of the facility.

The team coordinates designers and contractors, controls the budget, terms and quality of work, organizes tenders and construction control. The technical customer unites project participants into a single management system and gives the customer transparent information about the implementation of the facility.

The implementation of a construction project requires the coordination of a large number of participants and decisions. Designers are responsible for documentation, contractors for work, suppliers for equipment, and matching organizations for individual procedures. At the same time, the investor needs a single management circuit that links timelines, budget, technical solutions and actual execution.

ERA CAPITAL performs the functions of a technical customer and supports the project from the preparation of initial data to the construction and commissioning of the facility. The service includes work with documentation, organization of design and tenders, coordination of contractors, construction control and support of final procedures.

Tasks of the technical customer

The technical customer represents the interests of the client in the process of implementing the project and organizes interaction between its participants.

Depending on the stage, the work may include:

• formation of the implementation strategy and budget;
• preparation of the technical task;
• organization of obtaining initial permits documentation;
• coordination of design;
• conduct of tender procedures;
• support of examination of project documentation;
• management of contractors;
• quality control and construction progress;
• preparation for the commissioning of the facility;
• interaction with the future operating organization.
• The technical customer coordinates participants, contractors implement decisions, the customer receives information about the status of the project.

Preparation of the project

The earlier the initial requirements are formed, the easier it is to manage subsequent changes.

At the initial stage, the main tasks of the project, budget parameters, terms and requirements for the result are determined. In parallel, a list of necessary initial data and licensing procedures is formed.

This work creates the basis for design. If the initial requirements are not fully defined, changes may occur after the start of documentation or construction.

Background authorization documentation

The implementation of the object is associated with a set of documents and approvals, the composition of which depends on the characteristics of the project.

The technical customer organizes work with the source data and coordinates the receipt of documents necessary for the transition between the stages.

The task is not only to collect individual documents, but also to synchronize this process with the design and calendar schedule.

Design management n

Project documentation affects the cost, construction time and future operation of the facility.

The technical customer participates in the preparation of the technical specification, coordinates the designers and controls the compliance of the developed solutions with the requirements of the client.

When interacting with different project sections, it is important to timely identify contradictions. Architectural solutions affect the design, engineering systems require space to accommodate, and equipment changes may affect other parts of the project.

Coordination helps to identify such issues before the contractor enters the construction site.

Tenders and selection of contractors

The price of the offer is only one of the criteria when choosing an artist.

It is necessary to take into account the composition of work, technical specifications, exceptions, deadlines, proposed materials and the allocation of responsibility.

The technical customer organizes the tender process and helps bring the proposals of the participants to a comparable form. This allows the customer to assess not only the declared cost, but also the content of the offer.

Contractor management

After the conclusion of contracts, coordination of construction participants becomes a key task.

The general contractor, individual specialist companies, designers and suppliers can work on related tasks simultaneously.

The technical customer monitors the interaction between them, records decisions and tracks issues that may affect the timing, budget or quality of the facility.

A single coordination center is especially important with a large number of project participants.

Construction control

At the construction site, design decisions turn into actually completed work.

Specialists check the quality of construction, compliance with documentation, materials used and the implementation of individual stages. Identified comments are recorded and monitored until elimination.

Construction control provides technical information, project management assesses the impact of deviations, the technical customer associates the result with further actions.

Budget and timing

The cost and schedule must be controlled jointly.

Changing the technical solution can increase the cost and at the same time change the period of purchase or installation. The delay of one contractor can affect the work of the next participants.

Therefore, the technical customer monitors the relationship of solutions and helps the customer see their consequences for the project as a whole.

Completion of construction and commissioning of the facility

The physical completion of the construction work does not mean the automatic completion of the project.

It is necessary to check the readiness of the facility, close comments, prepare documents and organize procedures related to the commissioning and transfer of the facility into operation.

At this stage, communication between the construction and operation teams is particularly important. Information about systems, equipment and documentation should be shared with those who will be responsible for the facility after launch.

What the customer gets

The function of the technical customer forms a single contour of project implementation management.

The customer receives information about the progress of design and construction, the status of documentation, the work of contractors, the main risks, budget and timing.

ERA CAPITAL combines these processes into one system: initial data form requirements, design translates them into technical solutions, contractors implement the project, construction control checks the result, and the technical customer coordinates the entire cycle before transferring the finished object.

ERA CAPITAL offers a full range of services in the performance of the function of the Technical Customer

Development of the strategy, concept and budget of the project

The development of the concept of the object is a fundamental stage that allows you to specify ideas, draw up a work plan and calculate the real costs of implementing the project. As a Technical Customer, ERA CAPITAL performs a full range of pre-design surveys, calculations, modeling. An integrated approach is a guarantee of the effectiveness of design solutions and minimization of risks.

Obtaining the primary source permits for design

The range of services for the formation of a package of IRD for the construction, reconstruction or redevelopment of the building includes the preparation of: law, town planning, administrative documents, TU and STU; survey reports; acts, certificates, conclusions of supervisory services. Extensive experience of ERA CAPITAL experts is a guarantee of high-quality performance of works within the established deadline.

Conducting tenders for the selection of project participants

ERA CAPITAL is an accredited company with the right to conduct turnkey tenders on behalf of the Customer. Specialists with proven experience in the field of procurement will prepare a package of documents, organize a competition exactly on time, perform verification and selection of performers. Flexible approach allows us to form an individual list of services for the tasks of each developer.

Designing

A team of qualified specialists participates in the development of project documentation, checks PD for compliance with customer requirements and established standards, controls the timing and quality of design. ERA CAPITAL experts conduct surveys, accompany the approval of project documentation, interact with resource-supplying companies, monitor the implementation of works in accordance with the project.

Management of contractors, organization of commissioning of the facility and interaction with the operating company

ERA CAPITAL provides comprehensive construction management in Moscow and the regions: selection of contractors; planning, coordination and control of their work; formation of effective risk management schemes; preparation of a package of documents and obtaining permission to commission a building or structure. Expert approach to solving problems of any scale and protecting the interests of the customer.